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Returns Policy

At Willows we understand that sometimes pieces don't quite live up to the expectations you may have had. In this case, we are happy to provide you with a store credit or an exchange. Contact the store on 02 4929 3399 or at to arrange either of the above.

Alternatively, a refund can be given if the item is faulty or damaged. 

Please note that no exhange, store credit or refund will be provided on sale items.