Returns Policy

At Willows we understand that sometimes pieces don't quite live up to the expectations you may have had. In this case, we are happy to provide you with a store credit or an exchange within 7 days of purchase with proof of purchase. Contact the store on 02 4017 2588 or at to arrange either of the above.

Alternatively, a refund can be given if the item is faulty or damaged. 

Please note that no exchange, store credit or refund will be provided on sale items.